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customer service
basic green box is committed to customer satisfaction in everything we do. For that reason, you may return your items within 90 days from your purchase date for any reason, with no hassle and even with a smile! Whether you have feedback for us, questions or comments, we want to hear from you. Please see the options on the left menu for the ways in which we can assist you.

Here are a few things that some of our customers have to say about us!

"The items were just what I expected and great turn around time on shipping! I will definitely be back!!" - Beverly, MA

"Your customer service and follow up getting my lotus bamboo prior to my big event was so fantastic! Thank you!" - Yolanda, HI

"I LOVE all my items, thank you so much!" - Anne, MI

We value your privacy and security. Additional information is available on our security standards.